Comments on: Number Group – Review

By: David Green

David Green — Tue, 08 Nov 2011 04:47:58 +0000

Have been with this company for a few months. Don’t get me wrong, it’s cheap but if you want fantastic customer service, speedy replies to email queries and the phone to always be answered politely by someone who gives a damn, then go else where.
It’s cheap so I suppose you get what you pay for

By: Mr Boothe

Mr Boothe — Fri, 17 Jun 2011 02:53:52 +0000

——————————-Comment Edited by Admin——————————-
Ian please provide your customer details before posting a negative comment, I noticed there is an exact post on other websites from you.

By: Jason

Jason — Sun, 05 Jun 2011 22:49:46 +0000

My objective opinion is that this is terrible company. Few months after using their number I discovered that the billing is incorrect and they charge for calls I never received. Lines often used to go down apparently due to some voip service problems. When I tried to move away from them they wanted to charge me more. Upon investigating I found that their director was convicted of fraud and banned from running a company. I see they have sued someone over £14, but I can only comment on my personal experience. Terrible customer service. You have been warned.

By: admin

admin — Wed, 18 May 2011 23:03:52 +0000

oh thats good to know Mayer

By: Mayer Schreiber

Mayer Schreiber — Wed, 18 May 2011 18:35:42 +0000

Dear all, the post posted above from Guest (on May 18th, 2011 12:16) was from my secretary who was mistaking.

I can assure that we have had the best service with them, and the service which we had problems was due to our fault and nothing to do with Number Group.

I will always recommend Number Group, their service and prices are the best!

For any clarification call me on 07554 328 328 or email me mayer@yemes.co.uk

By: admin

admin — Wed, 18 May 2011 17:28:18 +0000

I never had any problems with them, not with the above claim forms or even with phone having missed calls, their new web managed service is great as well.
Guest I hope you have your problem resolved by them.

By: Guest

Guest — Tue, 17 May 2011 23:16:36 +0000

I have got a number with this company and it started not working correctly, all calls get dropped. All I receive is about 85 missed call emails a day.

I have tried to call and email them, and haven’t received a response.

My suggestion AVOID THIS COMPANY, and remember cheap is expensive.

I have now spent hundreds of pounds to change my number on the website, letterheads, business cards, all because of this shitty company

By: James

James — Sat, 07 May 2011 15:09:31 +0000

Numbergroup sues its customers over £14.05. Worst customer service – don’t answer their phones, don’t reply to emails.

Didn’t make any effort to contact me by email, phone, or post until I got a registered court Claim Form for £259.05 (over a £14 debt).

Avoid at all costs (and those costs could be huge).

By: admin

admin — Fri, 06 May 2011 15:36:45 +0000

Ian its a shame, I think they have expanded quite a lot and there all types of people working in the company now.
I have always found them very useful.
Quite happy with, have suggested them to a lot of my customers

By: Ian

Ian — Thu, 28 Oct 2010 00:18:15 +0000

I previously had a number with this company and now no longer use it and went else where.
They used to be very good and I always got a chirpy lady on the phone who was very helpful.I then started to get a guy who seemed like he couldn’t be bothered to talk to me and that was if my call was even answered.
Customer service portrays a whole company and this company has done badly in my opinion.
I no longer use numbergroup